Contact Us
Chatbot
Our Chatbot is available 24/7 and you can find this in the bottom right hand corner of the screen. Click the orange button to start a chat or to be transferred to a Live Chat Specialist within our operating hours.
In an emergency
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If you need to reach us in an emergency, click here for Breakdown, Home and Travel emergency numbers.
Have you got a question? Click here to use our FAQs page
If you prefer to call us...
- For car insurance queries, contact us on 0345 609 8971; for home insurance queries, contact us on 0345 045 8000; and for travel queries, contact us on 0345 600 3950. You can also view a full list of our contact numbers for different queries below.
- If you have a hearing or speech impairment, you can also contact us by specialised text phone. Simply add the prefix 18001 to any of our telephone numbers to use the Text Relay service.
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Damp and mould are common household problems in the UK, especially during winter. Cold weather, closed windows, and everyday habits like drying clothes indoors can quickly lead to excess moisture building up.
Home Insurance cover at Christmas
Christmas is one of the busiest and most expensive times of the year. Between the piles of presents hidden around the house, the endless stream of guests popping in for a mince pie, and the stream of online deliveries landing on your doorstep, your home has rarely been busier.
