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Storm Cover

The Met office have issued a severe weather warning for certain areas ahead of storms Austen & Boelo.

If you're in an affected area, please secure any outdoor furniture, loose items and trampolines, and make sure windows and doors are closed. For help and guidance on staying safe during a storm, including what's covered and how to make a claim, click Find Out More or log in to your Account

Chatbot

Our Chatbot is available 24/7 and you can find this in the bottom right hand corner of the screen. Click the orange button to start a chat or to be transferred to a Live Chat Specialist within our operating hours.

In an emergency

If you need to reach us in an emergency, click here for Breakdown, Home and Travel emergency numbers.

Have you got a question? Click here to use our FAQs page

If you prefer to call us...

  • For car insurance queries, contact us on 0345 609 8971; for home insurance queries, contact us on 0345 045 8000; and for travel queries, contact us on 0345 600 3950. You can also view a full list of our contact numbers for different queries below.
  • If you have a hearing or speech impairment, you can also contact us by specialised text phone. Simply add the prefix 18001 to any of our telephone numbers to use the Text Relay service.