Breakdown Assist

If you've broken down and need to contact RAC

If you added RAC Breakdown Assistance to your car insurance policy, here's how to report your breakdown:


Call: 0800 085 6837
Lines are open 24/7
 

Report your breakdown online 24/7
www.rac.co.uk/reportbreakdown
 

If you have a European Emergency, please call +44 141 243 2897

If you don't have this optional extra, RAC may still be able to help but you will be charged a fee.

Adding RAC Breakdown Assistance to your policy

Never get stuck on the roadside again. Our collaboration with the RAC ensures you get back on the road as soon as possible.

RAC patrols fix 4 out of 5 vehicles at the roadside, within an impressive average of 30 minutes. So if you do need their help, it won't be long until you're moving again. 

Add this to your policy today by calling us on:

0345 045 1000
Lines are open Mon-Fri 8am-8pm, Sat 9am-5pm and Sun 9am-2pm

Summary of the cover options available

Description of Cover Roadside Home Recovery
Roadside assistance including unlimited labour esure orange tick esure orange tick esure orange tick
Recovery of your car to the nearest garage. esure orange tick esure orange tick esure orange tick
Caravan and trailer cover esure orange tick esure orange tick esure orange tick
Assistance if you breakdown at home esure orange cross

 

 esure orange tick esure orange tick
Transport you & your car home, or to a suitable repairer esure orange cross esure orange cross esure orange tick
A choice of:

Hire car to complete your journey

Overnight accommodation while repairs are being carried out

Cost of alternative transport to complete your journey		 esure orange cross esure orange cross esure orange tick
Telephone message service to family & friends esure orange cross esure orange cross esure orange tick
Additional Options
Cover for you AND your partner in any vehicle esure orange tick esure orange tick esure orange tick

Roadside Assistance

This is the first level of cover available. It includes unlimited labour at the roadside for the repair of minor mechanical or electrical faults. All you pay for are the parts.

If the vehicle can't be repaired at the roadside then your cover includes recovery to the nearest garage, or destination of your choice within a 10 mile radius of the incident.

This does not include incidents at your home or within one quarter of a mile of your home. Assistance is limited to the vehicle shown on the car insurance Schedule and Certificate of Motor Insurance.

Roadside Assistance and Home Rescue

All the comprehensive benefits of roadside assistance but with the additional reassurance of being covered at home and within one quarter of a mile of your home address.

Roadside Assistance, Home Rescue and Recovery

All the benefits of roadside assistance and home rescue with the addition of a national recovery service for the car, driver and up to 8 passengers anywhere in the UK. There is also an alternative to recovery of:

  • Hire car to complete your journey up to £100, or overnight accommodation up to £150 per person.
  • Chauffeur service if the only driver is unable to drive due to illness or injury.

Cover for any car for you and your partner

For an additional fee, you can extend your breakdown cover to be used for any car you and/or your partner are travelling in. This way you can be sure that you will never be left stranded in a car that has broken down, even when it's not your car! To add this option to your policy, simply call us on 0345 045 1000.

For more information and full terms and conditions, please refer to the Policy Booklet.